Verkefnavélin provides an automated missed-call response service for small trade businesses (electricians, etc.).
How it works: When a customer calls one of our client businesses and the call isn't answered, we send one text asking if they'd like a follow-up message about their call. Only if they reply "JÁ" (yes) do we continue — asking briefly what they need help with, how urgent it is, and their address, so the business can follow up quickly. If they don't reply or decline, no further messages are sent.
Sample opt-in message: "Hæ! Því miður náðum við ekki í símann hjá [Company]. Ef þú vilt fá SMS um málið, svaraðu JÁ. Skilaboð/gagnagjöld geta átt við. Svaraðu HÆTTA til að afþakka." (Translation: "Hi! Sorry we missed your call at [Company]. If you'd like a text about this, reply YES. Msg/data rates may apply. Reply STOP to decline.")
Frequency: Up to a few messages within minutes of the call, only if the customer opts in by replying YES. No ongoing or recurring messages are sent afterward.